e-banking is temporarily unavailable

We apologise for any inconvenience this may cause.

If your enquiry is urgent please call one of the following numbers below;


For contact about:

Telephone:

Opening times:

Apply for a new Bank Account

0800 587 2758

8am-9pm Mon-Fri, 8am-4pm Sat

Apply for a Zero Current Account

0800 234 6058

8am-9pm Mon-Fri, 8am-4pm Sat

Managing your account

08459 724 724

7am-11pm Mon-Sat, 9am-6pm Sun

Apply for Card Protection

0844 848 5293

9am-8pm Mon-Thu, 9am-7pm Fri, 9am-5pm Sat

Card protection support line

0844 848 2914

24 hours 7 days per week

Card transaction queries

08459 724 724

7am-11pm Mon-Sat, 9am-6pm Sun

Lost or stolen card helpline

Debit Cards:
0845 972 4724 ( Dial +44 1908 237963 from abroad)
Credit Cards:
0845 602 1582 (Dial +44 1512 648 725 from abroad)

24 hrs

International dialling

+44 1908 237 963

7am-11pm Mon-Sat, 9am-6pm Sun

To improve our service calls maybe monitored.

Call charges

Please see below for information on call charges for telephone numbers used on this website:

0845 numbers – On the 16 January 2009, BT announced that calls to numbers beginning with 0845 will be free at certain times, depending on your BT call plan and time of call. Mobile and other providers’ charges may vary.

0870 numbers – On the 16 January 2009, BT announced that calls to numbers beginning with 0870 will be free at certain times, depending on your BT call plan and time of call. Mobile and other providers’ charges may vary.

0800 numbers – Calls are free if made from a UK BT landline. Calls from other providers or mobiles may vary.

0844 numbers - calls cost up to 10 pence plus up to 6 pence per minute depending on your BT call plan. Mobile and other providers’ chargers may vary.