Never share a Santander One Time Passcode (OTP) with another person. Not even a Santander employee.
Never download software or let anyone remotely log on to your computer or devices, either during or after a cold call.
Never enter your Online Banking details after clicking on a link in an email or text message.
Never transfer or withdraw money out of your account if you’re instructed to do so for security reasons.
Never set up new or change existing payment details without first verifying the request directly with the person or company you’re paying, preferably using existing contact details.
Click here for more information on how to protect yourself from fraud and scams.